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2026 ·In production ·Featured

AI order-confirmation calls

An order-event API that turns a new cash-on-delivery order into a phone call, and the call’s answer back into a confirmed or cancelled order.

GoPostgreSQLRedisReactSvelteKit

The problem

Cash-on-delivery shops lose money on fake and unconfirmed orders, and calling every customer by hand does not scale. A shop sends its order events to the API; the service calls the customer in Bangla, records the answer, retries politely and reports the result back by webhook.

What it does

  • An order-event API that never calls twice for the same order and can cancel a pending call
  • Keypad-response calls with Bangla text-to-speech, amounts read out as Bengali words
  • Retries on a schedule that respects quiet hours, with per-customer do-not-disturb
  • Signed webhooks with retries and a dead-letter queue
  • A merchant app: stores, products, FAQs, customers with CSV import, call logs with recordings and credits
  • An operator dashboard with step-by-step traces of every order and why calls failed
  • Integration docs written for AI coding assistants
  • Conversion analytics and A/B testing of call scripts
  • Shopify and WooCommerce plugins
  • Agents for failed payments and inbound calls
  • More countries and languages